So for all my FBM orders that came in on Wednesday, 11/26, Amazon shows I need to ship them by Monday, 12/1/25. Since I have 1 day handling and only have Thursday 11/27 listed as holiday why then Amazon is giving me until 12/1 and not Friday, 11/28 which is normal business operating day for both USPS and UPS)? Is it glitch and should i ship out on 11/28 or do I really have until Monday to ship out without affecting my metrics? Anyone got the same thing for their FBM orders?
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Did you look at the SKU level to be sure that some items did not get set at 2 days at some point?
That is SUPPOSED to override any other settings â not that I trust Amazon to do anything correctly.
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Since the order came in on 11/26 (Wed), 11/27 (Thu) is a holiday, Amazon was giving you 11/28 (Fri) for your 1 day handling time, and since 11/29 is a Saturday, not a USPS operating day, you wonât be able to shiping out on Saturday, thatâs why Amazon give you until 12/1 (Mon) to ship your order.
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This ⌠
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WRONG!!!
I had some orders for eBay and two other sites I sell on that I wanted to get out today since the money was decent sized.
I dropped them off at the counter and was there with another person doing some shipping as well.
Had a brief conversation with the nice lady that I deal with there and she confirmed they get ONE DAY for a Holiday and that was Turkey Day.
The PO is open the normal hours unless you are not in the US. 
SOOO back to checking the settings on the SKUs that are affected!
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I do know USPS was operating on Friday (11/28). But not all USPS offices around the country are open on Saturday for retial counter services, so most sellers couldnât drop off packages and get a receipt on Saturdays.
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We think @Dreamscape-Studio meant not a business operation day (if you have your store closed Saturday and Sunday). Then the statement holds true.
And there are places where USPS is not open on Saturdays at all. Our post office is never open on a Saturday for a counter drop off or anything at the counter. They only go in and put the mail in the mail boxes between 7:30am and 9:30am (and there is talk that we might not get that in the future).
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I just shipped everything out on Friday since I had time to do it. Also now the Friday orders say I have until Tuesday to ship out which is weird again and makes me think somehow the handling is set to 2 days like you mentioned. I did not yet check the SKU level setting, but will do that. Where do we go to see if the SKU shipping setting is overriding my 1 day handling?
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Manage Seller Fulfilled Products on the Handle Time Settings tab
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The ONLY solution that I have found, largely because I do NOT trust Amazon (or my current ability to manipulate their spreadsheets) is to OPEN every freaking ASIN and look at what I have set.
Granted, IF I forced myself to use spreadsheets it would likely save some (A LOT of) time, but sales are still pretty slow so Iâm shipping on the Amazon schedule at the moment!
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While I admire the pioneer spirit of living on the distant fringes of society, I prefer to live closer to civilization where I have more ânormalâ services and can get groceries on a whim. I have 4 Post Offices within 10 miles but I only go to the most distant one if I am running late. They are open until 6pm and it is an 18 mile round trip.
My normal drops are 5 and 10 miles round trip and which one I go to depends on how much I have to drop off. I try to help keep them both open since they are one person offices with limited hours.
I went out early this morning because we have a weather alert for 10 to 12 inches of snow. After I got back my wife announced I had to go back out for milk â her addiction â so I got some more Diet Pepsi as well. At least a snowpocalypse should keep the Zombies awayâŚ
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20 miles from Lubbock TX ⌠home of Texas Tech who will be playing in the Big 12 championship game next Saturday and is ranked #5 in the nation ⌠and home of two other universities âŚ
Some âdistant fringesâ arenât all that bad âŚ
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Iâve never seen this page before. Would be nice if it could be sorted by sku, and if handling times could be edited there.
The Units Sold column says its the number of MF units sold in the time period mentioned above. But there is not time frame shown anywhere. Based on the items it is showing, the time period is at least the past 12 months, maby more.
Also a number of skuâs show recommended handling time of 2 days with seller set handling time of 1 day. I donât understand the logic behind recommending a longer handling time, none of these items were ever shipped late.
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We figured out that the time frame was 30 days prior to the last promise delivery day (as seen below) if there were sales during that period, otherwise yes it shows last 12 months. Our slow items generally show 1 unit whereas items that get regular sales show something like the sales of the prior 30 days from the last promise delivery date shown on the Fulfillment Insights Dashboard tab. We donât really worry about the unit sold column. Our main focus is that last column Handle Time Setting > Source of Setting.
The Recommend Handle Time is what Amazon is calculating. The Actual Handle time below it is what the handle time has been for that item. A 2 day handle time item will / could be higher than two days because Amazon includes Saturday and Sunday time even if your store is closed on those days. So Thursday orders shipping on Monday have an actual handle time of 4 days as do Friday orders shipping on Tuesday. Saturday orders shipping on Tuesday will have 3 day actual handle time. Because of this, the item will show a higher actual handle time than the Recommended Handle Time.
We focus on whether the Recommended Handle Time matches the Handle Time Setting as that is the key when you have AHT enabled to getting the correct last ship by date on orders.
When you have AHT enabled, shipping on time means shipping following a strict shipping pattern that follows the handle time that you want for each of your items. If Amazon gives an item a 1 day handling time and we need it to be 2 days, then we ship it as it would to be a 2 day handle time. Yes, we would be shipping one day late, but ⌠with AHT enabled, your On Time Shipping metric is not hit (because Amazon had set the 1 day handle time on the order). We had to do that in the beginning with AHT for a few items. It took Amazon about 3 to 4 weeks to correct the AHT to the 2 day handle time. With AHT enabled and a 2 day handle time needed, shipping early will mess up the handle time. When you ship strictly to the handle time needed, AHT works fine. It also will help if you have SSA enabled to get better estimated delivery dates on orders.
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I do not have AHT or SSA enabled. Iâm old school. And Iâm old.
I did focus on mostly the Handle Time Settings. It would be more user friendly if that could be edited from that screen. Just noticed the other stuff, quantity, recommended.
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I have a SKU level setting of 2 days handling for all my catalog (AHT and SSA enabled) but always ship next day, but now Iâm getting orders requiring same day which has never happened to me before.
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If you print the label the day it comes in for tomorrowâs shipping, AHT will learn it as same day even though you are shipping as a one day handle time.
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Self inflicted â
By shipping early you have trained the BOTS that you are super efficient. They are rewarding you by theoretically getting you more orders from their buyers that demand instant gratification.
Go back to shipping on the LAST DAY POSSIBLE and do NOT print out any âbuy shippingâ labels (if you use them) until the day you are actually shipping.
They have been trained, now they need to be UNtrained to respect your actual intentions.
Amazon makes slave era overseers look like benevolent folks.
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Not true. Iâve never sold this item since I enabled SSA and AHT. In fact I received an order for a different SKU an hour later (same settings) that had a Dec. 3 ship date
If my shipping early was bot trained for ALL my SKUs (all of which have the same settings), then why would my next order less than an hour later have 2 days.
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Check that SKU handle time set at item level. It could be wrong.
Amazonâs tracking of handle time shipping has been going on for a long time. It could be that the last time you shipped this item you shipped it or printed the label the same day it came in.
AHT is by SKU and learned by SKU. Because of this, you can have one pop up here and there along the way until all of your items have been shipped the same way for 2 day handle time with NO labels being printed before the last ship by date.
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