I submitted a product and got the error that I was using the same msku I used before, and I had to do Seller Support for help.
It said the product would be saved as a draft, but now I can’t find it anywhere, especially not under Drafts (which just shows listings out of stock and such).
Is there a page for products still waiting submission?
i’ve only ever done FBA. I can’t change my own manufacturing sku. I only removed the listing because that’s what they suggested to make the requiring edits.
You can create multiple SKUs on Amazon for the same ASIN as I understand it. Many people do it for expiring products to track batches. It’s the same ASIN and your GTIN doesn’t change, just one is FBM and one is FBA. Hopefully someone here can explain it better than me as I don’t do FBM at all.
I’ve been doing FBA with this msku for 3 years. I have tons of stranded inventory that needs the matching msku to reconnect.
how could anyone ever recover their stranded inventory if they are not allowed to re-use the msku. If htat is the case, Amazon should ship the inventory back instantly, since no way to reconnect to it.
It’s been a long time since I created a new listing. I know you can do it, I’m just a bit out of my league here, I’m sure someone will chime in that has done it when it’s not 3 am for them LOL. I’m thinking @VTR or @ASV_Vites will probably know how to get where you want to go.
In our experience, you get the above message when the system is laggy or delayed for things like the image server when you are trying to delete and re-upload or move from draft. In other words, they have not cleaned up their end yet.
We have had 2-3 day delays between deletion, image update, draft and stranded on very rare occasions.
seller support living up to their reputation. They first asked for a screenshot so they can confirm that it was in fact being rejected for same MSKU, and I thought we were making progress, and then they followed up by sending me a guide on how to add a new product, so everything I just did before the screenshot. sigh
Well, we have to work with partial information here. Does anything come up with the UPC? If not, remake listing with the same UPC and a different SKU. Then once in the system wait a few days and make another SKU that matches what you used for the FNSKU you want to revive and see if it all lines up again.
OR
If you had inventory at FBA under that FNSKU, simply wait for it to go stranded and click make listing,sku whatever the options are when the system makes it stranded.
You can’t edit SKU’s in Amazon. You can only edit ASINs/listings.
I removed the listings March 13th, as I couldn’t edit nor re-instate it, and Amazon email said the only way to correct it was to delete and re-submit. 7 days, it should be clear.
I’ve been trying to add them back ever since.
When I try to add the product with the same GTIN it creates the same ASIN the product had before, so it must recognize the UPC.
They’ve been stranded since Feb 22, I did a one month extension.
My options are Appeal or Relist or Create Removal Order
When I tried to Relist, it said I couldn’t because “Restricted ASIN”. Which makes sense, as the email from Amazon said there was zero way to edit and re-instate the listing without removing it first.
The Stranded inventory for both skus is still there, same options, if I say relist, it just says Sorry, the SKU you have provided doesn’t match any of our records.
Since I see it stranded and ready for action, where is “make listing”?