Of my 6 items, 3 have dissapeared off my dashboard (although I only got emails for 2)…So, I’m halfway there. What a royal PITA;)
Is anyone here getting restricted product issues with items being classified as plant seeds tonight?
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Yeah it pisses me off that Amazon can destroy your listing but then tell you that you have to spend hours fixing it.
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We are down to 110 now. We did appeal every one yesterday. I’m getting case resolved emails for some of these but there hasn’t been any actual message in those emails except for a request to rate the support.
So not sure if these are being removed because they reading our appeals or whether Amazon is just automatically reversing all of them.
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Stevie is directing people to this post on the NSFE on how to appeal
[Here is How You Appeal Your Live Plant or Seed Violation - June 29, 2024](https://sellercentral.amazon.com/seller-forums/discussions/t/36e1b797-fe80-43ec-8b4d-ed49aebced56?postId=36e1b797-fe80-43ec-8b4d-
Summary
I have NEWS directly from Account Health Assurance that I want to share with you all!
I recently got off the phone with Account Health Assurance. The Technical Team is actively working on this issue, but it is still in the early stages. When you call in, they are flagging the account and forwarding it to the Technical Team.
First, go through the ASINs in question and look for ANY word that might be construed as a plant or seed. The agent gave me an extensive list such as plant, seed, leaf, shrub, flower, floral…you get the idea. Open your mind to anything plant-related and look for those words anywhere in the listing, title, attributes, etc.
Next, go forward and file an appeal, so that if the Technical Team can’t resolve every issue in time, the matter can be resolved through appeal. If your items have NO trigger words or images that you can find, do as follows. NOTE: I ended up finding trigger words on the one Video Game I have filed so far, so I modified my appeal accordingly. The trigger words were on parts of the page that I could not edit, so I explained this and took screen shots and marked up the photos to show where the issues are for documentation.
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Go to one of the violations and click on Submit Appeal.
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Click the 2 boxes that state you have read the policies in question.
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Enter something to this effect in the first box: “This product is neither a plant or seeds and has no trigger words. This is a false violation on the account. Please review the details in the ASINs and resolve the violation.” Again, if it DOES have trigger words, you will have to modify this appeal to fit your situation and detail what the trigger words are that you are unable to modify for whatever reason (or should not modify because your item is, for example, flower jewelry).
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If you have multiple similar ASINs that you can appeal at once, go for it in box 2.
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Click on Next and upload any supporting documentation. I uploaded marked up screenshots as mentioned above.
Submit the appeal and wait for Amazon to handle it.
I know for those that have an extensive number of ASINS, this is ridiculous. I hope you are able to copy and paste them all in to one appeal. I just wanted to share what I learned in case it can help anyone.
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Hours over the weekend… 
It’s completely unacceptable that Amazon screwed over thousands of listings and the only solution is for Sellers to appeal each incorrectly bot-flagged ASIN individually via a process where the Seller has to admit wrongdoing to do it.
From a programming perspective (IANAP), a company like Amazon should have been able to do (in this order):
(1) ROLL BACK of Friday changes (STOP the bot),
(2) REVERT of all changes (UNDO the bot), and
(3) HOLD placed on ASIN delistings pending manual review (unless they could do a complete revert in #2).
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The post Stevie’s been referencing is here:
https://sellercentral.amazon.com/seller-forums/discussions/t/36e1b797-fe80-43ec-8b4d-ed49aebced56
Our friend @Nigel’s link is incomplete; it should actually be this:
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“Please do not acknowledge the violations as this will result in the deactivation of your listings.”
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Laughter IS The Best Medicine, as one of the long-time forum veterans obviously knows:
In a more-perfect world, heads would likely be a-rollin’ over this latest Amabots Gone Wild fiasco - after all, someone in a management position almost-certainly signed off on this & other instances - but it wouldn’t surprise me in the least to learn that this will not be case…
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For sure…still waiting for an apology from them for this.
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And then there is the story of Rip Van Winkle …
The parallel ...
When you wake in 20 years from waiting, we hope you like your long white beard.
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Somewhat confused by this…checking those 2 boxes at the top was not the same as “acknowledging the violation”, right?
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Well all my violations are now gone.
I guess I got lucky. I can’t imagine submitting 2500 appeals.
Mine only took an hour.
On an unrelated note, haven’t had a single sale since the bots went crazy.
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Ours are also gone.
Same here. Glad to know we aren’t the only ones.
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Shucks, Michelle would probably have to go through several layers of supervisors just to PIN something to the forum.
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All of my Plant/Seed listing violations are gone now…
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Same here!!! No more seeds and plants!!!
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We have 3 still sticking on for some reason….not happy.
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