[NYT] Stowaway Cat Gets From Utah to California in Amazon Returns Package

Galena, a 6-year-old shorthair, was found in an Amazon warehouse a week after she climbed into a 3-by-3-foot cardboard box at her owner’s home.

APRIL 29, 2024 by Yan Zhuang

When Carrie Clark got a phone call on April 17 from a veterinarian in California informing her that her cat, which had vanished from her Utah home a week earlier, had been found some 500 miles away, her first reaction was disbelief.

“I could not believe that it was true,” Ms. Clark said in an interview on Sunday night. “I told her: I think this is a prank.”

It wasn’t. Galena, her 6-year-old American shorthair, had sneaked inside a 3-by-3-foot cardboard Amazon returns package alongside five pairs of steel-toed boots. Then the cat was transported two states away to one of the company’s warehouses, where it was discovered by Amazon employees.

Galena survived the unexpected journey without any food or water, Ms. Clark said.

Despite her ordeal, Galena was in relatively good health with no issues apart from mild dehydration, Ms. Clark said. Two factors had helped: One seam on the box had come unglued, allowing oxygen to circulate, and mild weather kept Galena from overheating or freezing.


The package that Galena was shipped in.Credit…Carrie Clark

“It’s really a miracle that she was able to survive,” Ms. Clark said.

Ms. Clark said she thought that Galena got into the box while her husband was packing it, by jumping inside when he left to fetch some tape to seal it up.

“She doesn’t meow a lot and she loves boxes, so for her, she was really happy in that moment, I’m sure,” Ms. Clark said. “Although I’m sure that wasn’t the case later on.”

Since the box already weighed over 30 pounds, Ms. Clark and her husband, who live in the city of Lehi, near Salt Lake City, did not notice the added weight of a stowaway when they mailed it on April 10, she said.

But they did quickly notice that their shy, indoor cat was missing that same day. After days of searching the house and the neighborhood turned up nothing, worst-case scenarios started running through her mind, Ms Clark said. Had Galena darted outside without anyone noticing? Had she been snatched up by a predator? Or end up in the river behind the house?

“We had absolutely no idea what had happened,” Ms. Clark said. “It was really challenging; I was definitely in a lot of grief.”

Then she received the call from a veterinarian in Riverside, Calif. An Amazon employee, Brandy Hunter, had brought Galena in, and the veterinarian identified her through her microchip and contacted Ms. Clark.

Ms. Hunter, who could not immediately be reached for comment, said on Facebook that she received a call from co-workers who had opened a returns box and found a cat inside.

“We have gotten some pretty crazy things in my time but never anything like this!” Ms. Hunter wrote. She said she had driven to the warehouse to catch and look after the cat, which she said had spent days in the box “in the back of a trailer full of items being returned to Amazon.”

Amazon did not immediately respond to requests for comment. After products are dropped off at an Amazon returns center, they are inspected for damage and signs of use to determine if they can be re-listed for sale, according to the company.

When Ms. Clark got the call, she and her husband quickly booked a flight to California. The next day they arrived at the veterinarian’s clinic, where they were reunited with Galena.

“When I got to hold her again, she stopped shaking and knew that I was there for her,” Ms. Clark said. “It was such a miraculous moment.”

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Lucky cat. After 3 days without food, organ failure begins in felines.

Used a couple of those 9 lives in a few days.

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I read somewhere that this lovely person first took the cat home overnight and cared for it, before being able to get to the vet in the morning.

Lots of folks might be willing to take the cat to the vet, but most would have left it at the warehouse until the next day, risking its health and safety just a little bit longer. It takes a very kind person to welcome and care for a stranger pet in their home to bridge the gap between discovery and getting the “right” help.

:pray:

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Are they talking about a cat the animal, or a CAT pair of shoes? The picture seems to imply the latter

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It’s Amazon so either one could be the case. The cat was placed in the ‘sell as slightly used’ listing…

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Hush, puppy - don’t give the FBA Grade and Resell (link, SHC) Program’s Amabots any MORE bad ideas. :slightly_smiling_face:

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I’m amazed the processed the return that fast

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Anyone else wonder why this customer was returning so many pairs of work boots at the same time, or was the picture styled to include a box with the name CAT on the top?

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Seems like fake news to me.

That can’t be the actual box because:

  1. Not enough room IMHO
  2. There would be cat pee pee and poo poo all over it after that many days.
  3. Unless the cat was declawed (which is illegal in most states and down right barbaric) - those boxes would not look seemingly perfect

Just saying…

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There appears to be some staining in the box (upper left part). No solid foods could account for lack of stools. If that staining is cat pee, I hope they don’t return those boots to sell-able inventory!

My assumption would be they ordered multiple styles and/or sizes to choose from.

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Wouldn’t a cat claw it’s way out of a box though? Assuming its not declawed. Usually a trapped animal will struggle to the point of hurting itself to get out.

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Not necessarily.

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Glad I’m not the only one who is sus about this as well. I live in riverside and any time I’ve had to ship returns back to amazon it’s always been to Las Vegas. So it seems weird to me it’s sent from Utah to Riverside??

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I would say most animals if they’re in distress would struggle to get free. You can stick a cat or dog in a box and it’ll be cozy for them, but no food or water or place to take a crap for a day or two and they’ll start getting anxious.

There’s other things sus about this story too. Usually processing returns is a low priority thing at FC (one of the reasons they refund on scan) and any animal inside would likely be dead before anyone looks in the box, and I’ve never seen a box with a busted seam like that not explode somewhere in a UPS sorting facility, not to mention that offers a way for the cat to scratch/squeeze it’s way out (remember that a cat can squeeze through a fairly small space). And the fact there’s a CAT box on the top makes it seem like it’s for the memes.

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The KSL News video linked in our friend @SallyAnne’s 28Apr24 “Fun With Wild Animals” thread post here has better images of the inside of the box:

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IDK why anyone would make this up. I also don’t know how anyone could take a cat in a box to a drop off center without knowing there was a cat that big in it.

I also know there are few things I know more about than cats, their care, and their health.

A cat without food or water for 7 days is dead. That’s all there is to it. It’s science. Liver begins to shut down after 3 days without protein.

Now, with that said, we don’t have the tracking info on this box. We don’t know how long the Amazon associate had the cat before she took it to the vet or how long it took the vet to call the owner.

I want to believe it’s true. Not sure what’s gained by making it up unless it’s a “Feel Good” story about horrible company called Amazon.

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Who knows if this is true, but my cat did jump into a box I was preparing for FBA, and she couldn’t get out. It was hilarious.

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More than scratching and clawing, I’m betting kitty was (literally) caterwauling.

I feel like some of y’all maybe didn’t read too closely. :grimacing:

And then there’s this part, if Amazon had orchestrated a pretend rescue cat event, which would be odd:

And finally…

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Well, I’m not saying the story’s definitely fake, but fake/setup news stories aren’t unprecedented, and there’s multiple things here that are very unlikely to occur that all conveniently occurred together.

Also, it’s unusual that animal control didn’t get involved in this. Normally if you’re at work and a cat jumps out of a box you just opened you don’t call a coworker to catch and take care of it, you call the police who sends animal control to handle the situation. Not to mention, I don’t think security at an Amazon warehouse will let you inside if you show up when it’s not your shift because you want to catch a cat.

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Looks kinda like establishing a pee corner helped save her life, IDK #Dwight

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