We beat July PD. Incredible.
Obviously Amazon had a very good 2 days. Should have bought the stock on Monday. 
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Whenever they recite the 24 or 48 hour bull which I know is just a stall tactic in their handbook to push the case off, I insist it be escalated. Sometimes I will link the SS case to a BR support case as well. It blows my mind that BR was supposed to give us complete control of our ASINs but still black hats can change things, bots can do whatever they want and we canāt āFor our protectionā.
Not to add insult to injury, but isnāt funny how these problems always pop their heads up right around 4th quarter and big sale days.
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Just for everyoneās benefit this all revolves around the sites daily refresh at 3AM PST.
If you run into an issue and need to make something happen fast without losing a day of sales, the delete can be done at 2:59AM PST and re-setup at 3:01AM PST.
Done it, a few timesā¦ Works
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Interesting never knew that, In my experiences deleting the ASIN has never worked for me. I have even gotten responses after 24 hours to wait another 24 hours for the changes to take effectā¦ 
Amazonās catalog at this point seems like a runaway train with no brakes.
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Ready for this? Just got a new automated email and a new case number, looks like the must have re-reviewed the appeal, the appeal they said I didnāt need since there was no violation, and it was a mistake:
Hello Wooflinen,
We received your submission and after careful review we have determined that your ASINs do not meet the criteria for reinstatement.
Why did this happen?
Your listings do not meet our standards. Refer to the following details:ASIN: B07WLQVQQW
Title: Wooflinen Modern 100% Viscose Derived from Bamboo Sheets 6pc California Full
Amazon requires all products to be offered in our store to comply with relevant laws and for information on detail pages to be accurate. Amazon policy prohibits sellers on Amazon from adding inaccurate, misleading, or prohibited content to ASINs.The offer on your ASIN has been removed because one or more elements of your product listing contributions contain misleading or prohibited claims. To reinstate your offer on this product, please remove any marketing content, claims, and images that do not comply with Amazonās policies, other applicable requirements, verify that your contributions comply with all applicable laws, and resubmit your offer.
And guess what, the listing is still live:
https://www.amazon.com/dp/B07WLQVQQW
I forwarded it to SAS. While typically Iād put this to error and ignore, the last time I ignored Amazon bots losing it over this I lost a big chunk of my listings for 75 days.
I think SAS is hating this gremlin ASIN, no love or response today. Maybe on Prime Deal hangover.
and, here we go again.
My SAS Rep and the SAS team both got back to me. Theyāve figured out the problemā¦
I need to update the fabric_type so itās compliant by showing a percentage.
Hello Wooflinen,
Thank you for kindly waiting while we were working on getting your appeal reviewed.
After contacting our internal team they have informed us the following:
Product does not have the percentages listed in the āfabric_typeā attribute. This information needs to be updated.
Kindly provide the correct āfabric_typeā value, for us to try to add that information on your behalf.
This case will remain open for the following 48 hours awaiting your response, otherwise it will be automatically resolved.
Okay, sounds good, letās go take a peak at what my fabric_type isā¦
and if you were wondering why this attribute is hard locked, itās because Amazon hard locked all my fabric_type attributes after I got the listings compliant back in May. Ensures my compliance, which they are now saying Iām in violation ofā¦
My āfabric_typeā attribute is already ā100% Bamboo Viscoseā. Itās hard-locked to that. It could not be more clear. Nothing needs to be updated.
ā100%ā in ā100% Bamboo Viscoseā means One-Hundred Percent, and is considered a percentage by most people. Therefore making it compliant.
Slightly passive, I know.
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It is a wild thought ā¦ Amazon being Amazon and doesnāt like symbols ā¦
But have you thought about removing the ā100%ā and just go with āBamboo Viscoseā ?
Remember ā¦ this could be a bot with conflicting objects ā¦
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in their example a while ago, iām trying to find it, they were explicit, and has to be in order of percentage, so those that blend have to do:
60% Microfiber
40% Bamboo
I believe this was the exact example they gave.
Actually, they got back to me.
Though I updated to proper compliance back in May, their āinternalā servers that get the bot sweeps are not reflecting the same information that the product both has and shows, so they need to force the update internally to correct the āInternal Mismatchā
I need to update about 8 of the other listings to add the 100% part, but they are all hard locked and I am guessing itās going to take a delete/wait/re-add scenario to make the changes.
And why this pisses me offā¦
on approach into Q4, and my listings that Amazon loves to remove, also my best revenue, are clearly at risk of policy violations because something internally is not reflecting what was corrected nearly half a year ago. Itās stuff like this that drives me insane about Amazon. Going to be walking on eggshells (I missed Q4 last year, Iām bankrupt if it happens again)
Now Iām mad (FOR YOU).
Why isnāt SAS doing this with their internal team connections???
WHY!!!
THEY CAN DO THIS!
Itās one of the 5 major pillars of the program!
UGH X 1000000000
WTF manā¦?
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Iām using the attribute update excel spreadsheet to put in a special request of ensuring all 14 ASINs that need the Fabric Type correct get updated on every possible end Amazon poops out of.
Was that sent to you by your SAS manager or are you doing this totally on your own?
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You should put in a request to terminate your SAS membership, and when they ask why, put in a laundry list of negative things about your manager.
Thereās a good chance you get assigned to someone good to try to keep you in the program.
Leave us not forget that this isnāt our friend @casbboyās first go-round with ineffectual SAS Core reps, as is well-illustrated by an earlier thread on this increasingly-troubling subject:
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I havenāt forgotten and as a seller thatās been through 2, both excellent - this situation makes me a little sick.
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Yeah, but heās sticking with the service, which gives Amazon little incentive to provide him better service. Heās still paying for the crappy manager he has, but if he puts in a cancellation request with the reason that his manager doesnāt do their job it MIGHT get him a better rep.
Sounds like heās basically doing everything himself through seller support as it is, so I donāt see much loss in attempting this route.
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Itās simpler than it even sounds.
You are given your mangerās bossās email address.
Itās a simple reach out to that person if youāre not satisfied.
Still awaiting the OPās response from before. Perhaps this template is going through SAS under escalation and all is actually OKā¦ We can hope.
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Iām doing it on my own.
I also sent in an attribute update earlier and they said they need the form thatās on the excel file ā the one that asks for merchant key and steps I took ā to be also copied and pasted in the email itself. A first time Iāve been requested to do that.