Switcheroo - buyer returned 8 yr old version of my product, how to refund nothing?!

To be fair, that ‘legalese’ already exists in the CHC (“Customer-facing Help Content”) page - of which provisions all members of Amazon’s Buyer Community have to @ least digitally sign-off upon in order to allow Amazon’s automated mechanisms to pass through to the Buyer Account creation workflow - as is embodied by the ‘Your Account’ section of the “Conditions of use” page @ https: //www.amazon.com/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM.

We ourselves HAVE leveraged (link, SAS) that particular proviso to our benefit more than a mere-few times over the last couple of decades - but it must be admitted that slogging through the sludge that Amazon spouts & spews to protect its bottom line HAS become more tedious (and tormentuous) in recent years.