Updated guidance on returns and refunds(Amazon)
The initial link went to a 404 page and nothing is new. They had to correct the link and many of the links go to a 404 page.
Many complaints about items coming back destroyed and at best getting a 20% restocking fee.
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Most likely Amazon’s bottom line at the expense of 3rd party sellers.
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Just received the craziest message I’ve ever seen.
Not even sure what the issue is. Is it they want 2 cents back or is because they can find a specific version of the product?
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The member of the Amazon Buyer Community who sent you this is definitely all over the map with the complaints (at least some of which I’d judge to be valid) - but I think that the real problem is rooted in depending upon a dumbed-down computing device like a tablet.
Perhaps compounded by the all-too-common misperception that BS-M messages sent to a seller are automatically being addressed to Amazon itself…
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