Amazon has revamped the entire permissions page. There is now a tab for Users, and tabs for Authorized Partners and Clients. The Users tab includes users I have deleted, and the other 2 tabs are empty. I don’t see any other permissions or integrations options. It seems that Amazon has scrubbed the apps and companies we had integrated into our Amazon account.
Is anyone else seeing this? Are these integrations still active somewhere I can’t find? My repricer seems to still have access to Amazon, so I’m hoping I’m just missing the information somewhere.
To add an Authorized Partner or Client, I need to email a link and have someone manually open the link and finish the integration. I do not want to have to deal with this.
Sounds like maybe you are in the Global User Permissions section. My standard U.P. page is still the same. I suspect you’ll find your app permission on the standard Regional section. ???
This has always been the process to add users. OR … do you just mean you don’t want to have to “redo” it?
As I noted in my 010925 reply (link) to @Andrew’s thread I linked above, this functionality has been swapping back & forth for some time, so I suspect that they’re still tinkering…
It’s perhaps noteworthy that the four-step “tour” I saw on that Dashboard last month seems to have been consolidated into a single step.
I use a 3rd party service for inventory control and backup shipping, but I can’t find the permission anywhere. There is nothing under the “authorized partners” tab and I also don’t have the “clients” tab. Where the heck is the user permission for this service located?
@TheOrangeCrush I’m gonna page @oneida_books for general knowing stuff and @Rino whom I believe might also use a third-party service with user permissions.
My 3rd party service is working, but I still emailed them. They had not heard of this issue. They hinted that this could be an Amazon issue and told me to try a different browser, which didn’t help. They then told me to disconnect and then re-connect my Amazon account, which I haven’t done yet. I don’t know how that would solve the problem anyway.
While I wouldn’t dispute the notion that such a “refresh” of User Permissions could alleviate the problem of their credentialing NOT appearing under the ‘Users’ tab (which is currently where our own Third-Party Service Providers appear, unlike yours) of this still-evolving User Permissions Dashboard, were I facing the same dilemma as you, I’d likely be VERY wary about doing so before I was entirely convinced that the dust had settled down.
You’ve mentioned that your Third-Party Service Provider’s functionality (which you’re paying for) is still operative despite the ongoing tweaking of User Permissions by Amazon, and that they were caught unaware by these changes - not a comforting response by any means, to be sure - but I still think it might be best to wait and see what finalized formulation Amazon itself decides upon before making any changes from your end (absent any further concrete directions, directly from said provider, on resolving the problem of a lack of access in Seller Central to THEIR previously-approved credentialing being unavailable).
Also … I’m with @Dogtamer for the most part about the suggested disconnect/reconnect. I wouldn’t. At some point it will have to be renewed and then I’d see what happens.
