I wonder if itās because yours is active? Maybe you canāt edit an active sale?
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So yours were not active? That make sense now.
There is no way to Edit an Active sales. I believe thatās mentioned in one of their emails, but the ability to do edit is coming.
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- I canāt find it now, possibly because the sale has been cancelled.
- When I refreshed the page, the changes disappeared.
ā¦ and 12 hours after I cancelled the sale, all 135 missing items repopulated themselves 
ā and no, I canāt go back.
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Just noticed another thing that doesnāt work well on MP. I had a coupon that was finished last night, this morning when I did a search of the items in the coupon, the search result still showing the 10% off discount, but the product page doesnāt show the discount anymore.
So the search result page is not quite connected with promotion set up.That just asking to irritate buyers. Iām goin to keep an eye on this issue to see how long it took for the search page to get updated.
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In regards to Michaelās wanting sellers to join their sale with a 25-40% discount, in reality (especially now with no subscription fee on professional accounts), a 25% sale is about equivalent to a 15% sale or coupon on Amazon, before you account for FBA or coupon fees
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Iām in the basic plan, no monthly fee, but paying about 8% fee(not counting the postage I pay for shipping) for each sales, which is 7% less than Amazonās 15% referral fee.
Sales are so slow (none on MP), I decided to do the whole shop 25% off sale, added few more items to MP, setted up the coupon for 7/11 - 7/18, weāll see if the sales event will bring any sales. I kind of have some doubts, so try not set much expectation on it.
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I set up a sale to run July 4 - 18, 25% off on 22% of my shop. Unfortunately, the sale doesnāt show on 55 out of 250 variations. I wrote seller support, who are ālooking into it.ā Weāll see.
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I still donāt have products showing in my sale. Iāve filled out a support request and this was the response I got:
Blockquote
Thank you for your response. The tech team sent an update that thereās an on-going limitation issue wherein if the items on sale exceeded 5000 items (which includes the number of variants) it wouldnāt show up on sale. Rest assured that our tech team is working on resolving this issue. Once the team has sent an update, Iāll let you know.
I didnāt bother writing back that I only have 300 items. Iāve found support to be mostly useless, after 3 months of not being able to access all listings in my shop search they finally fixed the bug.
So we shall see if I am going to have a sale lol.
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When I did a search of ModernSwitch on MP, it brought up about 40 listings, only half were your items, but they do all have 25% off sale showing.
Also, when I looked at your shop, it does seem to showing 25% off on most things on the pages I looked. I didnāt cilck though all 40 some pages though.
So maybe they fix your problem?
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Holy ā ā ā ā , They did not fix the problemā¦because I shouldnāt ever be running a sale right now!
Finance wise Iām fine, but holy ā ā ā ā this platform is SO DAMN BUGGY!
Here is my screen shot of my āsales dashboardā. The original āJuly 4thā sale is the one that was supposed to be scheduled for the old dates of 7/8 thru whatever it is was. So updating the dates, and then even canceling the saleā¦it still ended up running OMG!
If you go in my shop the first page is all new listings I listed since setting up the original sales, so they are not apart of the sale (Even though you would think they should if I selected "All Products), but if you go to page 2 of my shop you start seeing the sale items)
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7/11- 7/18 Sales event has started. Looking at MP main page, itās again only very limited number of item/shop are showing on the different carousels. For the section of Jewelry, there are 17 items from 7 shops listed. I set up a whole shop of 25% off sale, and of course was not showing on the main sales page.
So at first I thought that was MP just picking a few sellers to showcase like previous sale. Then I realized I added a brand new item yesterday (late at night, was not thinking too clearly), and that item is not included in the whole shop sale I set up a week ago. So technically my 25% off is not for the whole shop (whole shop minus one item). I also noticed there are a couple other sellers seems to be in the similar situation.
So does this mean MP will only showcase shops that has EVERYTHING marked at least 25% off, otherwise you are out of luck for some promotion?
Since my original āsaleā was not doing me any good at getting promoted, I just canceled it early this morning and set up another one that does including everything with 25% off.
Iām not sure whether we have to set up the sale before 7/11 in order to be showcases/promoted, but donāt think setting up the new sale is going to do anything worst than the ignored original one. The new sale is active now, and still not seeing my items on sales pages, but knowing how slow things updated on MP, I figured if anything do somehow show up, it probably wonāt happened until tomorrow. Weāll see what happens.
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I tried creating a new sale to include the items I listed since I created the old sale so my whole shop can be on sale and I get the error now āproduct list cannot be emptyā
This platform is so bugged. Support is garbage just absolute garbage. Iāve been back and forth with seller support about the sale issues Iām having and every time they are like āthere is bugs if you have over 5000 listingsā and Iām like no I donāt have 5000 listings I have 480ā and they just counter with ā are you sure because items with variations count as moreā.
As far as I can tell you canāt even find items on sale unless they were ones they chose to feature. There doesnāt seem to be a āsee allā anywhere I could find.
Im pretty close to just closing up shop because the headaches are not worth the few sales I have gotten.
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Since my original sale was already active, my only choice was to cancel it. then set up another whole shop all items sale for an hour later. As far as I can tell, that worked, the new sale became active on time (6:30 AM this morning), still hasnāt seen any of my things on the Sales page, but hoping maybe when the site updates during the night, maybe that can change.
Thatās true.
But one thing I did notice was on the " Save Big While Supporting Small Handmade Businesses" section of the āSalesā page, there are more shops listed there than it was this morning, seems like shops are being added to that section as the time goes on. The āJewelryā section also have couple new items/shops added since this morning. Will keep checking the Sales page to see what happens.
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Before todayās sale I would normally get 4-6 orders daily. Today nothing. My sale price, strike-thru and percentage off does not show up at the search level, only on the detail page (if anyone were to look there). I messaged support. Some sellers are apparently having the same issue. So much for their big first sale.
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I created a 25% off sale for July 4-18. Out of 250 items/variations (25% of my shop), 55 didnāt show up in the sale at all.
Made a 2nd sale yesterday for those 55 missing, and as of this morning, all items were on sale. So far, I sold one discount item last week, and that was it.
Looking at the MakerPlace sale page, I notice that a bunch of the featured ācustomer favoritesā were only 20% off. In several carousels, the same sellers are shown multiple times. It wouldāve been nice to spread the joy a little more.
That one sale page is the only sale page I see, showcasing only a teeny tiny percentage of the artists participating. For all the big hoohah Michaelās made about the sale, they totally blew it by ignoring 99.99% of the items we put on sale. There should have been a master sales page with links to various categories where customers could see ALL the sale items. This really was a missed opportunity.
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My sale price, strike-thru and percentage off does show up at the search level, but that doesnāt do any good unless somebody happen to do the search.
Really disappointed with Michaels just promoting a handful of items/store on their Sale page, especially since I did set up a whole storewide 25% off sale according to their requirement. 
Just emailed them to complain about that, but donāt really think itās going to do much good.
In addition, the Stats seems to be glitching again, my last date is 7/9, so I canāt even tell whether more people are viewing or not.
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Hereās the answer I got from support on this
Hi Wade,
Thank you for the follow-up! Yes, there is a limitation of 5000 catalogs per promotion. Each variants counts as 1 and if you will put up a sale that exceeds the limit, what I could suggest is to create multiple promotions to cover all of your products.
So my sale is not going to be upfront or promoted because it has over 5000 with the variations.
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Now support seems to indicate a different story from their original announcement which I read to mean need to be storewide and at least 25%. Here is their reply to me
Hi Wade,
Thank you for the response and I do apologize for the misunderstanding. One of the sale criteria is to offer at least 20% off specific items or all items in your store. More information about the sale event can be found here. However, you may still have all your products on sale by creating multiple promotions. The 5000 catalog limitation is set per promotion but you can have multiple promotions active at the same time.
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Iām really not surprised with that. They seems to make change all the time, without letting the sellers know. The dates, the %, the whole storewide or not, what else next?
The only thing that didnāt seems to change was their editors only choose a very limited number of stores to promote. Seems like they were just pick couple stores then call a day.
When I first read their email about their editors will be scouring the site for deals, I had a feeling they are going to pick and choose some sales, but no everyone, to be showcased. But since they also set the ā25% up and storewideā requirement, I was hoping theyād promote every store that met that requirement. How silly was I to think so.
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I emailed them this morning to complain the limited number of stores getting promoted, but also ask them to add more stores to each carousels, suggesting that instead of 18 items from 8 stores (in jewelry, for example) why not 18 items from 18 different stores. I also asked them to add āSee allā link to other sale item to each carousel. I mean those suggestions to be implemented for the remainder of this sale event, here is the reply, and it sure sound like thatās not going to happen for this time:
"Thank you for reaching out to us to raise your feedback. We will share this feedback about promoting sellers/store on the āShop the Saleā page and the āSee Allā on the carousel from this first all- seller sales event with the team. We appreciate your feedback, and weāll use this to continue improving the platform.
Weāre still a work in progress, and feedback from sellers like you is crucial to our growth. After all, there is no better hand to guide us than you and other sellers. "
Well, Iām sure similar complain and suggestions were made after last sales event with even less stores that were promoted, so if they didnāt change much this time, Iām very much doubt they going to make change to what we want in the future.
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