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Customer Service Representatives at Amazon that Have No Clue
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6
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255
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August 21, 2026
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Buyer insisting he received empty package, filed a return instead of the A-Z Claim as instructed
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26
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213
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August 10, 2026
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A-to-z Guarantee INR Claim by dropship scammer
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15
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188
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April 20, 2026
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Item lost in transit, tell customer to file A-to-Z?
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7
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340
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February 13, 2026
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No refund on first scan - why not? AZ filed.
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38
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669
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January 19, 2026
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AZ claim instructions have changed
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11
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404
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December 13, 2025
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INR Shows Delivered (USPS) - where is the file an A-Z claim link?
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5
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120
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October 21, 2025
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Rare one….lost INR claim that was claim protected
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4
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121
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September 20, 2025
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Anyone notice they've changed some stuff with appealing A to z claims and charge disputes in the last few days?
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7
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160
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April 4, 2025
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A-to-Z Claim File Upload
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7
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108
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February 11, 2025
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1 INR per day
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17
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725
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January 20, 2025
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Pleasant surprise from Amazon's A-Z Claim Process
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6
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120
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January 8, 2025
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How to deal with A to z claim for return in transit?
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7
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158
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October 19, 2024
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FBM Undeliverable - business closed - a to z granted
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6
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151
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October 17, 2024
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Now able to attach a file to an A to Z claim
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4
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83
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September 20, 2024
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A to Z
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7
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94
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September 16, 2024
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A-Z opened and almost immediately granted without any customer contact
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9
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121
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August 30, 2024
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Amazon Ordering Free Replacements Rather Than Processing an A-Z Claim
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23
|
323
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August 22, 2024
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Amazon Self-Fulfilled: Any Point to Signature Confirmation?
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10
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198
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August 21, 2024
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a-toz claim: Property Damage or Personal Injury Incident
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9
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261
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August 21, 2024
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Important: High ODR Could Lead to Account Suspension
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14
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208
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July 13, 2024
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Has Amazon removed the INR option for the customer?
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12
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182
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July 11, 2024
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Amazon Pay button in Shopify Store?
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16
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347
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June 12, 2024
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A-to-z Question
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22
|
582
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May 9, 2024
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How does Amazon treat multiple A to z claims on different items in same order re: ODR?
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14
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220
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April 26, 2024
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1st A-Z Claim - What do I do with/about this?
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2
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212
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March 15, 2024
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Never seen this response from Amazon on an A-Z claim before
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13
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529
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February 5, 2024
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This was pleasantly surprising - A-to-Z Claim
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11
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336
|
January 18, 2024
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New Amazon FBM procedure: Recovering the refund amount or item on claims for late deliveries
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45
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1241
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January 13, 2024
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AtoZ culpability when buyer demands a mailed return label
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2
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205
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January 4, 2024
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